Thank you for visiting your local Jiffy Lube. Please tell us how we did! Your feedback
is very important to us and is read by the owner of each service center and reviewed
with managers and employees.
* = Required (Some categories require you to fill out all the questions.)
* 1. Overall Performance
How would you describe the overall service you received during your
most recent visit to Jiffy Lube?
* 2. Earn Your Business
If convenient, would you return to this Jiffy Lube?
* 3. In and Out Quick
How would you rate your most recent visit on getting you in and out
* 4. Enough Crew
In your opinion, were there enough crew members working to handle
the number of cars coming in?
* 5. Well Trained
How would you rate your most recent visit on well trained employees?
* 6. Information
Did a Jiffy Lube employee provide you with specific manufacturer recommendations
regarding the maintenance needs of your vehicle?
* 7. Useful
Did you find the information given, based on the inspection of
conditional items and your manufacturer’s recommended service intervals,
* 8. Respect for Car
How would you rate your most recent visit on treating your car with respect?
* 9. Acknowledged
When you first arrived at the center, were you immediately greeted or acknowledged
by a Jiffy Lube employee?
* 10. Polite & Respectful
How would you rate your most recent visit on polite and respectful employees?
* 11. Location
Have you been to this Jiffy Lube location before?
* 12. What prompted you to visit your Jiffy Lube location today?
Date of Service "MM/DD/YYYY" or press calendar Icon to chose date
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